DAMAGE GOODS

  • SNAProses products are shipped with 100% quality guarantee. Product claims must be made within 24 hours of receiving the order. It must include pictures and the bunch bar code.
  • We are not responsible for damages due to weather conditions.
  • Additional pictures may be required to help us talk with the Cargo Agency. In order to identify the nature of the quality problem.
  • Quality claims must be sent to: snap@greenrose.com
  • Approved claims will be replaced with product, we will issue a credit note.

 

WEATHER CONDITIONS

  • SNAProses is not responsible for service disruption, flight cancellations and delays in the orders caused by adverse or severe weather conditions.
  • Claims must be sent to: customerservice@snaproses.com.
  • Claims will be replaced with product, we will issue a credit note .

 

UPS SERVICE DISRUPTION

  • Severe weather, natural disasters, and other conditions beyond UPS’s control can occasionally disrupt their services.
  • If there is a service disruption, SNAProses is not responsible for delays in orders.
BACK TO TOP